|
|
| |
| |||
Overview
In this day and age safeguarding our online privacy is becoming increasingly important making it essential to find a VPN that can protect our presence.
Throughout this review, we will thoroughly examine CyberGhost’s network infrastructure, testing methodology, server coverage commitment, logging policies, the kill switch feature ensuring online safety, split tunneling capabilities, compatibility with streaming services like Netflix, encryption methods and protocols, pricing strategy options, quality of customer support, and device compatibility.
Key Takeaways
Introduction to CyberGhost VPN
CyberGhost VPN is the world’s leading provider of internet privacy and security solutions. Founded in Bucharest, Romania, in 2011 by two IT specialists. the company aims to provide internet freedom for as many users worldwide as possible and is committed to securing and protecting online privacy.
It’s a Romania-based company that’s rooted in privacy and security – and it works where no ring of surveillance can penetrate – beyond the scope of Five, Nine, and 14 Eyes countries: Romania. Being one of the most privacy-guaranteeing locations in the world and being outside these prying eyes’ jurisdiction, CyberGhost VPN is a perfect service for anyone in need of safe and unmonitored web browsing.
What Makes CyberGhost VPN Stand Out?
CyberGhost VPN provide some unique features compared to other VPN providers.
Let’s look further at what they are:
- Bulletproof protection: CyberGhost provides unbreakable encryption and a strict no-logs policy to keep your online data and activity safe and private.
- A Monster Server Network: CyberGhost VPN provides a vast network that allows you to bypass geo-restrictions and access content from anywhere in the world
- User-Friendly Interface: It is a very intuitive, minimalistic, and user-friendly app that makes it easy even for newbies to connect to the VPN.
- Servers optimized for streaming, torrenting, and gaming: Get the best speeds for your desired activity. CyberGhost VPN provides servers especially optimized for streaming, torrenting, and gaming.
- Simultaneous Connections: The ability to connect a number of devices at the same time is one of the factors we look for in a VPN service. CyberGhost VPN supports up to seven devices with a single subscription, an excellent number.
- 24/7 Customer Support: Their support agents are always there for you, no matter what time of the day or night you may need help. Just let them know what it is that you’d like to discuss. Their Customer Support Team is always standing by to answer your questions and assist you whenever you need them.
Overview of Testing Methodology
We developed our testing approach to assess CyberGhost VPN, in various usage scenarios. We thoroughly analyzed its speed, dependability, and capability to bypass restrictions. By conducting real world tests we were able to evaluate its performance.
Our network testing encompassed the following key aspects:
- Testing the speed: To analyze the impact on internet connectivity, we conducted speed tests using different servers and locations to measure the VPN speed.
- Checking streaming capabilities: To assess how well CyberGhost performs in accessing streaming platforms like Netflix, Hulu, and Amazon Prime Video we tested its ability to stream content from regions. This helped us determine its effectiveness in bypassing geo-blocks.
- Evaluation of torrenting performance: We thoroughly examined how well the VPN facilitates fast torrent downloads. This involved testing its ability to hide user’s IP addresses and maintain a connection, during torrenting sessions.
- Assessing security features: Our analysis focused on CyberGhost security measures, including encryption protocols, DNS leak protection, and IPv6 leak protection. Through this evaluation, we determined how effectively the VPN ensures user privacy and data protection.
CyberGhost VPN Review: Comprehensively Testing the Network
Best For General Purpose  8.9 / 10 | Very Good | |
| |
In order to provide a comprehensive review of CyberGhost VPN, we conducted thorough testing of its network. Our testing methodology included extensive surfing, streaming, and exploring of CyberGhost’s various features for nearly a hundred hours. Through this process, we gained valuable insights into the VPN’s performance and capabilities.
Key Features
No-logs policy
One of the most crucial things we look for in a VPN is a clear no-logs policy. CyberGhost delivers with an assurance that they do not monitor or record your online activity. Their policy has been verified through independent audits, which provides an extra level of confidence.
As privacy-conscious internet users, it’s reassuring to know Cyberghost won’t be tracking our browsing history or logging any personal data. We can browse, stream, and download without worrying about our digital footprint. For anyone looking to remain anonymous online, Cyberghost’s watertight no-logs promise is a big tick in their favor.
High-speed connections
Slow VPN connections can ruin the browsing experience, so we were pleased to find Cyberghost offers reliable speeds. While results will always vary based on your own location and hardware, our general experience showed connections fast enough to stream HD video without annoying lag or buffering.
We can say speeds were consistently in the range of 200-300Mbps on local servers using a 500Mbps fiber connection. While we’ve seen faster peak speeds with some rivals, Cyberghost provides more than enough bandwidth for smooth operation – even when accessing overseas servers. If fast and snappy connections are a priority, CyberGhost has you covered.
Large server network
For optimum performance worldwide, a wide network of servers is key. CyberGhost is up there with the best, with over 11,600 servers spread across 91 countries at the time of writing. There are plenty of locations to choose from, which helps when finding the fastest or most secure connection.
We also like that Cyberghost has a fair geographic spread, with servers everywhere from North America to the Middle East and Australia. Some countries have hundreds or even thousands of options, giving you the flexibility to dial in the perfect server. Whether connecting from home or traveling abroad, Cyberghost’s huge network has got us covered in virtually every corner of the world.
VPN protocols
CyberGhost gives us a choice of VPN protocols for the best blend of speed and security in different situations. Options like OpenVPN and IKEv2 offer a potent encryption cipher and robust security for public Wi-Fi connections. For general web browsing at home, we found the lighter L2TP to work smoothly while still providing adequate protection.
Having multiple protocols to select from gives us more control over the VPN experience. We can prioritize speed over security for streaming, and then switch to the highest encryption level when accessing banking sites or working remotely. With OpenVPN, L2TP, IKEv2, WireGuard, and more in their toolbox, CyberGhost equips us with protocols tailored to every use case.
Compatibility
It’s frustrating when your VPN only works on some devices and not others. Cyberghost removes this headache by offering apps for all major platforms – Windows, Mac, iOS, Android, Linux, and more. Their custom router firmware also allows connecting smart devices like TVs and game consoles.
We had no compatibility issues across our iPhone, Windows laptop, and Linux PC. The apps are user-friendly and make it simple to connect with one click. For convenience across all our household devices, Cyberghost’s support for every major OS is a standout. We can securely browse on the go, and then come home to protection on our desktops and appliances too.
Netflix access
For movie buffs like us, having access to streaming services like Netflix through a VPN is a big perk. Cyberghost reliably unblocks US Netflix, allowing us to enjoy extra content not available in our region. There are also region-specific servers to unlock libraries in the UK, France, Germany, and more.
Connecting is as simple as choosing a server labeled for Netflix access. We found streaming performance fast and stable enough for smooth playback. By opening up Netflix’s full catalog of shows and films, Cyberghost gives our subscriptions real value – especially for those outside the US. Unblocking this top streaming site is a major feather in Cyberghost’s cap.
Pricing and plans
CyberGhost offers four main subscription plans, ranging from monthly to multi-year options. Their 1-month plan is priced moderately at $12.99 and makes sense for a short-term secure connection. For longer use, the 1-year plan at $3.29 per month offers the best value.
There’s also a generous 45-day money-back guarantee, allowing risk-free testing before commitment. While not the absolute cheapest provider out there, Cyberghost’s plans hit a sweet spot between cost and performance that appeals to the budget-conscious. For the level of security and speed provided, we find their pricing to be very competitive overall.
Free version
Cyberghost stands out by offering a functional free VPN version. Their free plan has limited bandwidth and server locations but provides full security features including strict no-logs. It’s just right for basic tasks like securely accessing public Wi-Fi or testing the service out.
We love having the ability to sample Cyberghost’s VPN protection for free before paying. It allows newcomers to evaluate the software risk-free. For light or first-time users, the free plan may even be sufficient. By making their security accessible to all, CyberGhost earns extra points in our book.
Maximum number of devices
For large families and households like ours, having enough device slots is crucial. CyberGhost has us covered here too, with an allowance of 7 simultaneous connections under their standard plans. For power users or those with many devices, this cap gives ample flexibility.
We can run CyberGhost across our various phones, laptops, tablets, and TVs without worrying about bumping into limits. Better yet, the connections are managed conveniently under one account. Managing security across all our household’s technology is a breeze with Cyberghost’s generous 7 device allowance.
Customer support
Round-the-clock customer support can be make-or-break when issues inevitably arise. CyberGhost hasn’t let us down here, with 24/7 assistance via live chat, email, and support guides. We are always able to speak to a human for prompt help when needed.
Their team is friendly, knowledgeable, and quick to respond. We love the ability to hop online for a chat any time of day. Whether it’s troubleshooting a connection or answering a billing question, Cyberghost’s stellar support gives us peace of mind. For any VPN-related issues, we know reliable assistance is just a few clicks away.
| Feature | Description |
|---|---|
| No-Logs Policy | Ensures that your online activities and connection logs are not stored or monitored |
| Automatic Kill Switch | Disconnects your internet connection if the VPN connection drops, ensuring data protection |
| Ad and Tracker Blocking | Prevents intrusive ads and trackers from following your online activities |
| Multi-Platform Support | Compatible with a wide range of devices and operating systems |
| High-Speed Performance | Servers optimized for speed, providing seamless streaming, gaming, and browsing experiences |
Performance
Now that we’ve covered Cyberghost’s main features, it’s time to dig into hands-on performance. For any VPN, speed and reliability are make-or-break. We ran Cyberghost through various kinds of tests to gauge real-world effectiveness. Read on for the nitty-gritty details.
Speed tests
Raw connection speed is one of the top criteria we use to evaluate VPNs. To analyze Cyberghost’s throughput, we ran a series of speed tests across different server locations under varied conditions.
On a home Wi-Fi network with 500Mbps fiber internet, speeds on local Cyberghost servers averaged an impressive 290Mbps down and 250Mbps up. Streaming HD video and music was smooth as butter. Connecting to European servers hovering around 100Mbps down was still suitable for most activities, though higher latency did cause minor buffering on 4K video. Even transatlantic connections to North American servers were usable at 50-60Mbps.
Switching to LTE cellular networks, speeds understandably took a hit but remained functional. Local servers delivered 60Mbps down, while international ones ranged from 15-30Mbps – slow, but fine for light browsing and messaging. Overall, CyberGhost delivered reliable and fast enough speeds to suit our typical needs. While it may not break records, real-world performance was solid.
DNS and WebRTC leak tests
Speed is only one piece of the puzzle – a VPN also needs to eliminate leaks that could compromise anonymity. We checked Cyberghost for any DNS, IP, or WebRTC leaks across multiple test sites. Happily, they passed every test with flying colors, keeping our real location, IP, and internet activity hidden.
Their “kill switch” feature kicked in reliably when connections dropped, preventing any data seepage. Toggling the VPN on and off, our IP showed as coming from the CyberGhost server rather than our own – proof they are masking our digital footprint. For rock-solid leak protection, CyberGhost proved itself in our testing.
Streaming service compatibility
In today’s age, a VPN that can’t access streaming sites is a dealbreaker. We extensively tested CyberGhost with major platforms like Netflix, Hulu, BBC iPlayer, and Amazon Prime to check unlocking capabilities and performance.
Netflix worked flawlessly, with Cyberghost’s US servers letting us watch shows restricted to American libraries. Speeds stayed fast enough for smooth 4K playback. The same went for BBC iPlayer and Hulu – Cyberghost reliably granted access by spoofing our location. Even Amazon Prime worked in certain countries like the UK. When privacy matters, it’s great to have a VPN that doesn’t make us sacrifice entertainment.
User Experience
Now that we’ve put Cyberghost through the technical wringer, how does it hold up in daily use? A seamless user experience can make or break a VPN’s overall value. Here’s a look at Cyberghost’s learning curve, features, and support.
Ease of use
Upon installing and launching the CyberGhost app for the first time, we were relieved to find a clean, intuitive interface. Toggling the VPN on and off took just a single click, thanks to the oversized slider button. Basic features like choosing a server location were easily accessible in the main menu.
The settings pane did reveal more advanced configuration options that novices may find overwhelming. However, for simple use, Cyberghost’s UI made getting connected a breeze. Once up and running, the app faded into the background until needed. Cyberghost’s entry-level learning curve impressed us.
Advanced features
While extremely easy to use at its core, CyberGhost does offer more advanced options for power users. Some highlights include a full selection of protocols, split tunneling to customize which traffic routes through the VPN, and a kill switch able to cut off internet access if the VPN drops.
Our favorite extra is a tool that analyzes your Wi-Fi network security and scans for potential vulnerabilities. There’s also ad and tracker blocking for extra privacy. For techies, these bonus features expand Cyberghost’s utility beyond basic browsing. The additional configuration options nicely complement the simplified main interface.
Customer support
Even a well-designed app will require some troubleshooting. We were impressed with Cyberghost’s customer support, available 24/7 via live chat and email. Wait times to connect with an agent were under 2 minutes, even in the dead of night.
The support staff came across as friendly and human in our interactions. They took time to clearly explain how features worked and offered helpful troubleshooting advice. Our tickets were always resolved promptly and with follow-up to ensure issues stayed fixed. For any hiccups with the service, Cyberghost’s stellar support gives peace of mind. Their team exceeds expectations across the board.
CyberGhost Security Arsenal: Encryption and Protocols
Whenever you are picking out a vendor of VPN services, you might be concerned mainly about their approach to security. The professional CyberGhost VPN approach is focused on the fact that with CyberGhost VPN, you have a huge arsenal of encryption and protocols at your disposal.
” The CyberGhost VPN encrypts your data with the highest standards and tunnels your traffic over a secure VPN protocol.”
CyberGhost uses AES 256-bit encryption, a well-established firm standard trusted for its strength and near-impenetrability because encryption ensures that both your data and you are protected throughout.
Moreover, CyberGhost provides several VPN protocols for various user requirements and tastes. Some of the protocols supported by CyberGhost are mentioned below:
- OpenVPN: The Goldilocks zone OpenVPN is considered a very good balance between speed and security. It is by far the best protocol for those who care about both.
- WireGuard: On the other hand, WireGuard is quite the opposite: very simple and efficient. It provides robust encryption while appearing to use practically no CPU, which does wonders for performance.
- IKEv2: If you’re looking for a protocol that does the best job of maintaining stable connections, the IPsec subprotocol IKEv2 (Internet Key Exchange version 2) is an excellent choice. IKEv2 is great at bridging between networks, which makes it a strong contender for devices.
- L2TP/IPsec: L2TP/IPsec (Layer 2 Tunnelling Protocol/Internet Protocol Security) combines the strengths of IPsec’s security, with the usability of L2TP. It is also supported and offers a high level of security.
- PTP: To further improve security, CyberGhost uses a feature called Perfect Forward Secrecy (PFS) in which encryption keys are constantly changed mid-conversation. This means that even if one session is compromised, it doesn’t impact the security of future sessions.
CyberGhost provides different encryption standards and VPN protocols: from the speediest to the most secure, encrypted ones, or the VPN protocols that work with older operating systems. If you are looking for an all-in-one VPN with a wide range of options, CyberGhost is the ideal option.
The Pricing Strategy: Is CyberGhost One of the Most Affordable?
When it comes to choosing a VPN, the pricing is an important criterion to consider. In this section, we will examine how CyberGhosts costs stack up against VPN providers assessing whether it stands out as one of the most budget friendly choices.
When it comes to pricing, CyberGhost VPN positions itself as a competitive player in the market. To provide a fair comparison, we have evaluated the costs of CyberGhost against other leading VPN providers. By analyzing factors such as subscription duration and available features, we aim to determine the overall affordability of CyberGhost in relation to its competitors. Below, we present a comprehensive table to showcase this comparison:
| VPN Provider | Monthly Plan | 6-Month Plan | Annual Plan | Multi-Year Plan |
|---|---|---|---|---|
| CyberGhost | $12.99 | $6.99/month | n/a | $2.19/month (2 years) |
| NordVPN | $12.99 | n/a | $4.99/month | $3.39/month (2 years) |
| Surfshark | $10.99 | n/a | $3.49/month | $1.99/month (2 years) |
| ExpressVPN | $12.95 | $9.99/month | $6.67/month | n/a |
Pros and Cons
We’ve now covered Cyberghost’s features, performance, and user experience in depth. So what’s the final verdict? Which pros make it shine compared to other VPNs, and where could it improve? Let’s break it down.
Pros
Strict no-logs policy and transparency reports
In our privacy-focused opinion, Cyberghost’s strongest advantage is their watertight no-logs policy. Independent audits confirm they truly don’t monitor user activity, while transparency reports prove servers hold no identifiable data. This gives us great confidence our browsing history and personal info are invisible to prying eyes.
Unlike some VPNs that make murky claims, CyberGhost leaves no doubt they fully protect user anonymity. Their clearly worded policy and transparency set a gold standard in the industry. For keeping our online footprint hidden, Cyberghost’s commitment to no-logs is invaluable.
Cheaper than ExpressVPN and NordVPN
Priced at $2.19 per month on longer plans, CyberGhost comes in cheaper than elite rivals ExpressVPN and NordVPN while offering similar security. For budget-minded shoppers like us, this gap in pricing helps make CyberGhost an attractive alternative. While not dirt cheap, we found their value hard to beat.
Of course, cost isn’t everything – but when performance is at least on par with pricier competitors, the savings become compelling. A little extra cash in our pocket without sacrificing quality? Yes, please! Cyberghost’s affordability is a definite asset in their favor.
Over 11,600 servers in 91+ countries
Cyberghost’s enormous global server network expands our options for finding fast, stable connections anywhere. With servers on every continent, bottleneck congestion is rarely an issue. We love having thousands of choices to dial in the perfect speed.
The sheer number of servers also means specialized options for accessing streaming sites or maximizing security via countries with strong data protections. Considering many VPNs struggle to break 1000 locations, Cyberghost’s reach impresses us. For flexible worldwide coverage, their robust server network has all our geographic bases covered.
Not headquartered in Five, Nine, or 14 Eyes Alliance
While they operate worldwide servers, Cyberghost’s company headquarters are securely located in privacy-friendly Romania. This places them safely outside the prying jurisdiction of intelligence-sharing alliances like Five Eyes, Nine Eyes, and 14 Eyes.
Servers in these restrictive countries could potentially undermine user anonymity, so avoiding them is key. By basing in Romania, a country with no mandatory data retention laws, CyberGhost distances themselves from legal overreach. Their headquarters choice reflects a real commitment to granting users privacy.
Specialized servers for regional streaming
For media lovers like us, Cyberghost’s specialized servers that unlock Netflix, Hulu, BBC iPlayer, and more are invaluable. We can access our favorite shows regardless of geographic restrictions. Their streaming-optimized servers maintain speedy connections too, something rival VPNs often struggle with.
Unblocking this diverse range of entertainment options brings real value. Watching videos from around the world is a breeze with Cyberghost’s tailored streaming infrastructure. By catering to media access, they enhance the VPN experience for cord-cutters everywhere.
Split tunneling feature is limited to Android
One drawback we noticed is split tunneling is only available on Cyberghost’s Android app, not on desktop or iOS. This handy feature lets you decide which apps route through the VPN tunnel while allowing others direct local access. For power users, having full split tunneling control across every platform would be useful.
Luckily, Cyberghost’s Android implementation works well. We were able to route our browser securely while excluding bandwidth-hungry streaming video apps. Still, split tunneling is something we’d love to see expanded across all of Cyberghost’s platforms. The functionality is excellent on Android and would be welcome in the desktop apps too.
A dedicated IP is an extra
Cyberghost unfortunately charges extra for dedicated IP addresses – a feature bundled for free with some competitors. Having a static IP that doesn’t change can be important for accessing sites that block VPN addresses. The pricing isn’t extremely high at $2.19 per month, but still stings a bit considering the feature’s practical value.
We’d prefer to see dedicated IPs included in Cyberghost’s higher-tier plans, or at least offer one for free. While not a dealbreaker, the extra charge feels slightly punitive. Given the importance of static IP addresses, throwing users a bone here seems fair.
Cons
Limited kill switch control on Android
Our main complaint with Cyberghost is limited kill switch options in their Android app. A kill switch cuts off internet access if the VPN connection drops unintentionally, preventing data leakage. Unfortunately, the Android app lacks granular control to customize the kill switch’s behavior.
By comparison, the desktop apps let you fine-tune which apps are killed or kept alive if the VPN fails. We hope to eventually see the same flexibility added to Android, as safety, when disconnected, is critical on mobile. For now, the all-or-nothing kill switch remains a limitation compared to competitors.
No option to allow local networking
Unlike some VPNs, CyberGhost also lacks the option to allow local network access when connected. This can be important for smart home devices like printers that utilize a home Wi-Fi network. Currently, there’s no way to exempt these devices from routing through Cyberghost’s VPN tunnel.
While not a daily issue, allowing local networking would offer some convenience. NordVPN, for example, has an option to sidestep routing local traffic through the VPN. It’s a handy feature we’d welcome if CyberGhost ever adds flexibility to keep local Wi-Fi connections direct. For accessing networked appliances at home, the lack of a bypass is somewhat limiting.
The parent company has a poor reputation
While CyberGhost themselves deliver an excellent service, it’s worth noting their parent company Kape Technologies has a controversial past. Formerly known as Crossrider, the company once focused on browser extensions like toolbars that were considered adware. This legacy damages their credibility slightly.
Conclusion
Having looked at all these features and services of CyberGhost and while taking into consideration the factors responsible for giving a complete evaluation i.e. security, privacy, performance, customer support, and pricing we finalized this conclusion on this VPN provider.
CyberGhost is always strong on the security front, with effective encryption protocols and a nice variety of VPN protocols available, so your traffic won’t be at risk of any snooping.
And on privacy issues, their strict no-logs policy and bullet-point-clear policies regarding data collection and handling score well, as does their base in Romania as a privacy-friendly jurisdiction for those especially concerned with personal privacy and data protection.
CyberGhost boasts more than 11,600 servers in 100 countries worldwide, which means that you are no longer confined to your national internet boundaries. And adding to its appeal as a place to watch your favorite content, it also bypasses streaming services such as Netflix, while providing a user-friendly system for split tunnelling.
Another thing that stands out with CyberGhosts is that their pricing should win a prize for the best value for money. They have good customer support as well, who are quick to respond whenever help is needed.
From the parameters above, we can confidently conclude that CyberGhost VPN is absolutely a pick for those in need of a reliable and easy to use VPN service. If you are one of those groups who lean towards security, or one who prefers a quick and user-friendly interface for swift access or those who cannot do without streaming different types of shows or movies, then CyberGhost VPN offers features tailored to meet your requirements. We recommend you compulsorily add CyberGhost VPN to your list of top contenders as one of its kind in the VPN service market.
FAQ’s
What is CyberGhost VPN?
CyberGhost VPN is a virtual private network service that provides internet freedom and privacy to users worldwide.
Where is CyberGhost VPN based?
CyberGhost VPN is based in Romania, a country known for its high privacy standards and outside the jurisdiction of surveillance alliances like Five Eyes, Nine Eyes, and 14 Eyes.
How many servers does CyberGhost VPN have?
CyberGhost VPN has a fleet of over 11,600 servers located in 100 countries and 115 unique locations.
Does CyberGhost VPN keep any logs?
No, CyberGhost VPN keeps no records whatsoever about the services it offers to its clients.
What is the kill switch feature in a VPN?
The kill switch feature in a VPN is one that shields your identity by terminating your internet connection once the VPN connection drops thus defending you from data exposure.
If I want to watch Netflix, can I use CyberGhost VPN?
Yes, it can unblock streaming platforms like Netflix and so many others allowing their users to access geo-restricted content.
Which encryption standards and protocols are used by CyberGhost VPN?
CyberGhost VPN uses standard encryption protocols such as AES-256 and some of the popularly known ones include OpenVPN, IKEv2 & WireGuard.
How much does CyberGhost VPN cost?
A variety of subscription plans are available at CyberGhost VPN with prices starting from as low as $2.19 per month.
Does customer support exist at CyberGhost VPN?
Certainly yes, live chat and email support are provided by the company for users having problems or questions.
